taka bit Privacy Policy

taka bit is an online gaming and sports betting platform operating for users in Bangladesh. When you visit our website, open an account, make a deposit, or use any of our services, you are considered to have voluntarily accepted the terms of this privacy policy. This policy applies equally across all taka bit digital services — including the website, mobile app, and all communication channels.

The main purpose of this policy is to clearly inform you about what data we collect, why we collect it, and how carefully it is stored. taka bit believes that transparency is the foundation of trust. Our Terms and Conditions complement this privacy policy — reading both documents together will give you a complete understanding of the terms of using our services.

This policy is available in both English and Bengali; however, for Bangladeshi users, the Bengali version shall be considered the authoritative text.

taka bit collects two types of data — what you provide directly, and what our system records automatically.

2.1 Information You Provide

During account registration, verification, or when contacting support, you may provide the following information:

• Full name, date of birth, and details from your national ID card or passport
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account details — for transaction processing only
• Messages you write in support tickets or live chat

2.2 Automatically Collected Information

When you browse the site or use the app, our servers log certain technical data:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Pages visited, click patterns, and session duration
• Game history, bet amounts, and details of account transactions

There are specific and legitimate reasons behind collecting your data. taka bit uses data only for the purposes described below:

• Account management and verification: Completing registration, confirming identity, and maintaining account security.
• Transaction processing: Successfully completing deposits and withdrawals and resolving transaction disputes.
• Service improvement: Analysing user experience to further improve the platform.
• Fraud prevention: Detecting unusual activity and ensuring account security.
• Responsible gaming: Monitoring usage patterns and providing assistance where needed — to learn more, read our Responsible Gaming page.
• Promotional communications: Sending bonus and promotion information with your consent — you can opt out at any time.
• Customer support: Responding to your questions, complaints, or requests.

taka bit applies industry-standard security measures to keep your data safe. All data stored on our servers is covered by SSL encryption technology, making it unreadable to any third party.

4.1 Data Retention Period

All your data will be retained while your account is active. Even after an account is closed, financial transaction records may be kept for a defined period — as required for fraud investigations or legal obligations.

4.2 Security Measures

• Server-level encryption and firewall protection
• Two-factor authentication for access to sensitive data
• Regular security audits and vulnerability testing
• Role-based access controls limiting staff access to data

taka bit never sells your personal data or transfers it to third parties for commercial purposes. However, certain data may be shared with partners in the limited cases listed below:

5.1 Payment Processors

Transaction-related data necessary for deposits and withdrawals is shared with bKash, Nagad, Rocket, and Upay. Each of these organisations has its own privacy policy.

5.2 Technology Service Providers

Game software providers (such as PG Soft, Pragmatic Play, JILI, Evolution), live casino studios, and sports data suppliers assist in operating the platform. Relevant data may need to be shared to verify game results or resolve account-related issues.

5.3 Legal Obligations

If taka bit is required to disclose data under a court order, a request from an investigating authority, or applicable law, it will fulfil that obligation. Only the minimum necessary data will be provided in such cases.

Cookies are used on the taka bit website — these are small text files stored in your browser. Cookies help improve the site's functionality and your experience.

6.1 Types of Cookies

• Essential cookies: Login sessions, language preferences, and security — the site cannot function properly without these.
• Functionality cookies: Remembering your preferences, such as your preferred game category or display settings.
• Analytical cookies: To understand which parts of the site are used most.

Cookies can be disabled from your browser settings, though this may limit the functionality of some services.

Every user registered with taka bit has certain rights over their personal data. To exercise these rights, please contact our support team.

• Right to access: You can request to know what data is stored in your account.
• Right to correction: You can request that incorrect or incomplete data be corrected.
• Right to deletion: After closing your account, you can request that your data be deleted — however, some data may need to be retained for a set period due to legal obligations.
• Opting out of promotional communications: You can request to stop receiving marketing emails or notifications at any time.
• Right to complain: If you have any concerns about how we handle your data, you can inform the support team.

For general questions, visit our FAQ section — there you will find answers to many questions about accounts, payments, and data protection.

All taka bit services are intended solely for individuals aged 21 or above. We do not knowingly collect or process data from anyone under the age of 21.

Age is verified at the time of registration and identity is confirmed through the KYC process afterwards. If it comes to our attention that a minor has opened an account using false information, that account will be closed immediately and the collected data will be deleted.

If a parent or guardian suspects their child is using this platform, please notify our support team immediately.

taka bit reserves the right to update this privacy policy as needed. Various parts of the policy may be revised due to service improvements, technical changes, or legal requirements.

For significant changes, we will notify registered users in advance via email or account notifications. Continued use of the site after a change is made will be considered acceptance of the updated policy.

The date of each revision will be noted at the top of this page as the "Last Revised" date. Previous versions may be provided upon request.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

taka bit places the highest importance on your privacy. Keeping your data properly protected is our responsibility — and we are committed to fulfilling it.