FAQ
All your questions about taka bit answered here
From live dealer games to bonus terms, withdrawal process to responsible gambling limits — the most frequently asked questions from taka bit users are gathered on this page. Find what you need and start playing with confidence.
Table of Contents
Live Dealer Games
In roulette, you place bets on numbers and colors on a spinning wheel. In taka bit's Evo Live section, Evolution's live roulette tables let you bet on numbers from 0 to 36, red or black, and various number groups. After bets are placed, the dealer releases the ball and whichever pocket it lands in wins. Check the table's minimum and maximum bet limits before you start.
In a live dealer game, a real dealer runs the game from a studio via live video stream. At taka bit, providers like Evolution, Pragmatic Play Live, and Ezugi let you watch cards being dealt or a wheel being spun in real time. You participate by clicking on the betting area on your screen and results are known immediately. A good internet connection keeps the experience smooth.
Yes, taka bit's live casino works fully on mobile in both the browser and the app. The taka bit App is available for Android and iOS and can be downloaded through official channels. Live video streams run smoothly on 4G or Wi-Fi. You can play in portrait or landscape mode and the betting buttons are arranged specifically for touchscreens.
Teen Patti is a very popular card game in South Asia. Each player receives three cards and tries to form the strongest hand. Hand rankings are: Trio (three of a kind) > Pure Sequence > Sequence > Color > Pair > High Card. At taka bit, JILI's Teen Patti variants are available — Teen Patti Joker and Teen Patti 20-20.
Andar Bahar is a simple Indian card game where a trump card is shown and you guess whether the next matching card will fall on the Andar (inside pile) or Bahar (outside pile). This game is available in taka bit's live section through Ezugi and Vivo Gaming. It is easy to learn and each round finishes very quickly.
Bonuses and Offers
Yes, taka bit allows you to cancel a bonus. However, cancelling a bonus will remove the bonus balance and any winnings earned from that bonus from your account. You will only be able to withdraw your real deposited money. See the Terms and Conditions page for details on how to cancel a bonus.
Slot games generally contribute in full toward wagering requirements. Live casino and table games may contribute at a different rate. Popular games from PG Soft, JILI, and Pragmatic Play in taka bit's slots section usually count fully toward wagering. Read the terms of each specific promotion as this can differ from offer to offer.
No, taka bit's 120% welcome bonus can only be claimed once per account. It applies to the first deposit only, up to a maximum of ৳5,000, with a wagering requirement of 20 times the bonus amount. For example, depositing ৳1,000 adds a ৳1,200 bonus and you will need to wager a total of ৳24,000. Attempting to claim the bonus by opening multiple accounts may result in those accounts being closed.
Yes, taka bit bonuses have a set expiry period. If the wagering requirement is not completed within that period, the bonus balance is cancelled. Promotional bonuses such as birthday gifts or referral rewards must also be used within a specific time. Read how long each offer lasts carefully before claiming it.
Wagering means betting the bonus amount a set number of times. Example: depositing ৳8,400 gives a 120% bonus of ৳5,000 from taka bit, making the total balance ৳13,400 — wagering will be ৳5,000 × 20 = ৳1,00,000. The total amount of each bet adds up toward this figure. Once ৳1,00,000 in wagers is completed, you can withdraw winnings earned from the bonus.
Customer Support
taka bit's customer support team is active 7 days a week, 24 hours a day. Whether it is 2 AM or a busy afternoon during a BPL match, help is available at any time. Support does not stop on Eid or any other holiday. Contact us right away whenever you have an issue.
To get a faster resolution, keep the following handy: your registered username or email address, a clear description of the issue (when it happened, which page), a transaction ID (for payment-related issues), and a screenshot of any error message you saw. This information makes the support agent's job easier and helps resolve the issue more quickly.
Yes, taka bit's support team provides service in both Bengali and English. Full support in Bengali is available for the convenience of players in Bangladesh. You can ask questions in your own language about deposits, withdrawals, bonuses, or your account.
taka bit has two support channels. First, 24/7 live chat — click the chat icon on any page of the site or app to connect instantly; this is the most effective option for immediate answers. Second, email support — use email for less urgent matters or when you need to send detailed documents. No phone number is needed.
How to Withdraw
Yes, withdrawals can be made at taka bit at any time on any day. It makes no difference after midnight or on Fridays and Saturdays. Withdrawal requests via bKash, Nagad, Rocket, and Upay are generally processed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000.
Winnings from a bonus can be withdrawn, but the specified wagering requirement must be fully completed first. For example, if a ৳1,000 deposit earns a ৳1,200 bonus, you must finish wagering a total of ৳24,000 (৳1,200 × 20). After wagering is complete, the bonus winnings convert to real money and can be withdrawn from a minimum of ৳1,000.
A withdrawal from taka bit to bKash usually reaches your mobile wallet within 30 minutes to 3 hours. The same timeframe applies to Nagad, Rocket, and Upay. Submitting the request correctly the first time generally keeps it within this window. If there is a delay, let us know via live chat.
A pending withdrawal request is normal — it means processing is underway. If it remains pending for more than 3 hours, contact live chat right away and provide your transaction ID or the time the request was made. Common reasons include an incomplete account verification or wagering requirements not being fully met. Providing accurate information leads to a quick resolution.
Limits and Controls
In Bangladesh, you can contact the National Mental Health Helpline or the mental health department of a nearby government hospital for advice on mental health and addiction. taka bit's responsible gaming page has detailed information on sources of help and ways to manage yourself. If you or a family member is affected, take action without delay.
Some common signs are: continuing to play to try to recover lost money, spending money needed for essentials on gambling, hiding gambling from family or friends, feeling unable to stop, and gambling causing harm to work or studies. If you notice these signs, take a break and seek help.
The minimum age for all types of play at taka bit, including casino and betting, is 21. Age is verified at the time of account registration. Anyone under 21 is not permitted to open or use an account. If age cannot be confirmed during identity verification, the account may be suspended.
Yes, taka bit lets you set daily, weekly, or monthly deposit limits to keep control of your spending. Lowering a limit takes effect immediately, but increasing a limit takes some time to come into effect — this is intentional so that decisions cannot be changed on impulse. See account settings for details.
Cooling-off lets you take a short break from taka bit (for example, from 24 hours to a few weeks). Self-exclusion is longer-term — removing yourself from the site for an extended period. Both options can be activated through account settings or via live chat. Detailed instructions are on the responsible gaming page.
Have more questions? We are always here
If you did not find your answer on this page, contact the taka bit support team directly. Ask in Bengali or English — whichever is easier for you.
Use any of the following channels for support:
24/7 Live Chat — available on any page of the site
Email Support: [email protected]